Privacy Policy for Fluentease

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Last Updated: March 18, 2025

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At Fluentease, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect the personal data you share with us when using our services.

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1. Information We Collect

We may collect the following types of personal information when you use our website or services:

• Personal Information: This includes your name, email address, and any other details you provide when signing up for lessons or contacting us.

• Usage Data: We automatically collect information about your interactions with our website, such as your IP address, device type, browser, and pages visited.

• Payment Information: If you make a payment through our website, we may collect payment details. Payments are processed by trusted third-party payment processors, and we do not store your full payment information.

• Cookies and Tracking Technologies: We use cookies to enhance user experience, track website activity, and personalize content. You can manage cookie preferences through your browser settings.

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2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing Services: To offer and deliver language-learning lessons, podcasts, and other related services.

• Improving Our Website: To improve user experience and tailor content based on your interactions with our website.

• Communication: To send you updates, promotional content, or respond to inquiries, provided you have given consent.

• Analytics: To analyze how our website is used and improve the overall user experience.

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3. Cookies and Tracking

We use cookies and similar tracking technologies (e.g., Google Analytics) to monitor user activity on our site and to personalize your experience. Cookies help us recognize your device, remember your preferences, and understand how you interact with our website.

You can manage your cookie preferences through your browser settings, including disabling cookies altogether, though doing so may affect your ability to use certain features of our website.

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4. Data Security

We take reasonable steps to protect your personal data through encryption, secure servers, and other measures to prevent unauthorized access. While we strive to protect your information, please note that no method of online transmission or storage is 100% secure.

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5. Third-Party Disclosure

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted third-party service providers who help us operate our website and deliver services, such as payment processors, analytics tools, and email marketing platforms. These third parties are obligated to keep your information confidential and use it only for the purposes for which it was provided.

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6. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.

• Correction: You can request that we correct any inaccurate information.

• Deletion: You can request the deletion of your personal data, subject to certain legal restrictions.

• Opt-out: You can unsubscribe from marketing emails at any time by following the unsubscribe instructions in the emails.

To exercise these rights, please contact us at fluenteaseenglish@outlook.com.

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7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13, we will take immediate steps to delete such data. If you are a parent or guardian and believe that we have collected data from a child, please contact us at fluenteaseenglish@outlook.com.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Email: fluenteaseenglish@outlook.com
Website: www.fluentease.net